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 MPC Overview

Micro Precision Calibration Inc. was founded in 1969 by Jerry Trammel P.E., in Grass Valley California, USA. Since its beginning in 1969 Micro Precision Calibration Inc has grown to become a Global industry leader in calibration and repair of Test & Measurement equipment. We have earned our solid reputation by providing a cost effective and time efficient Quality Program that ensures our customers test equipment is operating within international and manufacturer’s specifications and instills a level of confidence to the end user in the accuracy of the indicated measurements.
Over the years Jerry and the MPC team has grown from one small Lab Facility to eleven labs in 4 countries. With the support of our customers we continue to grow with them providing the local support they need.

VISION

It is our vision to be a recognized leader in quality metrology support services.
This will be accomplished by paying attention to both customer needs and through innovative ideas, for the development of quality support services.

MISSION

Our mission is to provide customers with a clear reporting of instrument accuracy and traceability that provides benefits for our customers on a global basis; to deliver consistent and repeatable results; and to create a rewarding environment for our employees.

CRITICAL SUCCESS FACTORS

Preferred Supplier

Financial Growth

Preferred Employer

CORE VALUES

Service Value

Dependability

Speed

Empowerment and Accountability

Innovation

Teamwork

Integrity

Achievement and Discipline

QUALITY COMMITMENT STATEMENT

Micro Precision Calibration, Inc. is committed to meeting and exceeding customer expectations by providing complete, reliable, reproducible and accurate calibration and repair services in compliance with ISO/IEC 17025 and laboratory accreditation, and in accordance with stated methods and customer requirements.

The quality and reliability of services offered by our company are maintained at levels meeting and exceeding the expectations of our customers and with contractual requirements. The Quality Management System is designed to achieve the Critical success Factors.

Towards this end, we will relentlessly strive for customer satisfaction, cost competitiveness and continuous improvement in all aspects of our business. We will offer services that meet a well-defined customer or market need, purpose, use and in all respects, meet customer's expectations. We will offer services that comply with all applicable standards, specifications, and requirements of society (i.e., safety), including an awareness of environmental needs during the service phase. We will offer services that are economically supplied and offered at competitive prices.

These initiatives will involve all employees. By communicating the importance of teamwork, empowerment and accountability we will show employees they are our most valuable assets. We will demonstrate our commitment to achieve the highest level of customer support and satisfaction with integrity and ethics in business transactions while embracing quality in all that we do.

Top management shall ensure the integrity of the management system is maintained when changes to the management system are planned and implemented.

All employees are required to familiarize themselves with the Quality Management System documentation and implement the policies and procedures in their work.

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